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Thursday, September 29, 2022

SAP Concur vs CWT – 2022 Comparison

There are numerous duties to execute, handle, and monitor when you’ve staff touring, particularly internationally.

If you wish to design and handle a company journey program that works it’s important to companion a complete enterprise journey administration software program possibility along with your company journey technique.  The toughest half is to search out the journey administration answer that most closely fits you.

The journey administration firm (TMC) choices are many, and on this article, we are going to enable you to consider core options, predominant strengths, and consumer evaluations of each SAP Concur answer and CWT, and we’ve got included an alternative choice, TravelPerk, that’s effectively value trying into.

SAP Concur

SAP Concur is without doubt one of the oldest journey and expense administration software program corporations at present. SAP Concur provides a whole suite of merchandise for company journey administration, expense monitoring, and invoicing.  The three core capabilities of this software program are:

  • Concur Expense automates expense reporting, approval, and budgeting processes.
  • Concur Bill provides visibility into journey spending and manages the account payable (AP) course of.
  • Concur Journey simplifies enterprise journey reserving with an in depth community of suppliers.

SAP Concur core differentiators and strengths

SAP concur primarily caters to medium and huge corporations throughout totally different industries together with healthcare, manufacturing, retail, non-profits, and finance. There’s a vary of product options that distinguish SAP Concur, corresponding to:

  • Built-in journey and expense platform: combines enterprise journey and expense administration.
  • An built-in company journey system: consolidates journey knowledge, allows staff to ebook and alter reservations, and helps to satisfy the responsibility of care obligations. The Integration with TripIt Professional helps companies with negotiated varieties of charges from suppliers with real-time alerts.
  • Automated expense administration: provides a big stock for each funds vary to change spending insurance policies as per enterprise wants, and seize receipts on the go.
  • Superior finance auditing: makes use of synthetic intelligence (AI) and machine studying to uncover fraudulent actions, analyze fund misuse traits, and cross-check bills for quicker reimbursement.
  • All-in-one occasion administration: simplifies attendee registration, worker location monitoring, and occasion spending to keep away from overspending.
  • Automated AP administration: allows vendor spending management by knowledgeable selections with dashboards, and streamlines digital funds with expanded integrations.
  • Three-way match: the instrument analyzes and matches the acquisition order, receipt, and bill of each cost to determine discrepancies.
  • Consultative intelligence and analytics: achieve actionable insights and alerts with dashboards and reporting capabilities to create a single supply of fact for all stakeholders.
  • Fast integrations: connects knowledge factors to content material from different enterprise purposes, together with Xero, NetSuite, and Quickbooks for a straightforward strategy to company journey administration.

SAP Concur Person Opinions Testimonials

What customers like about SAP Concur

“SAP Concur each instruments Expense and Journey do the job fairly effectively. It manages the invoices very effectively. You possibly can handle your bills, I’ve by no means come to an expense the place the class is not listed in SAP Concur, It additionally has a reasonably first rate system on the subject of SAP Journey. It manages all of your itineraries & journey bills fairly effectively.” – Sikander A., SAP Concur overview from G2

“What I like finest about SAP Concur is that it’s consumer pleasant on the similar time it could present us help in managing totally different enterprise journey and bills which could be very well timed in our instances of pandemic. SAP Concur additionally lets us simplify all duties associated to journey administration, controlling prices, saving instances and boosting productiveness.” – Princess Nouf O., SAP Concur overview from G2

What customers dislike about SAP Concur

“If you log into the SAP Concur system it nonetheless exhibits that this software program is sort of outdated on the subject of design. I’m a designer so I take this into consideration rather a lot. Additionally, it isn’t so user-friendly. It’s a must to do each apparent step by your self, today methods are fairly clever however this one is not.” – Sikander A., SAP Concur overview from G2

“What I dislike about SAP Concur is that their interface is a bit plain which is the explanation why it isn’t standing out amongst its different competitor software which is extra having the most effective GUI.” – Princess Nouf O., SAP Concur overview from G2

General, SAP Concur customers just like the platform as soon as they develop into aware of it. It’s not an intuitive and easy-to-use answer however somewhat requires coaching and onboarding for the crew.


CWT has been round for a few years and operates throughout greater than 150 nations and caters to corporations of all sizes. They provide CWT purchasers an API-based company journey and expense administration product that gives a easy flight reserving, lodge reservation, and journey planning expertise. 

They give attention to B2B4E, enterprise to enterprise for workers, and look at the worker or buyer expertise as key.

CWT core differentiators and strengths

  • Resort administration and reserving integration: provides a streamlined room reservation with lodge administration and reserving integration.
  • Stock: international distribution system provides a alternative between greater than 800,000 properties worldwide.
  • Price range-friendly: options RoomIt with particular costs for budget-friendly journeys with out compromising on comfort and luxury.
  • Consultants: permits for help from consultants to make sure the best journey preparations on the myCWT cellular app.
  • Reporting and visualization: highly effective capabilities to trace your journey bills with actionable insights for all of your journeys with its analytics and reporting instrument, AnalytIQs.
  • Worker-wellbeing, Local weather Affect, and Organizational Efficiency (ECO) framework:  align sustainability along with your journey wants.
  • Worldwide SOS: provides further assist to company vacationers from the LGBTQ+ neighborhood in partnership with Worldwide SOS.
  • Security and safety: devoted sources to assist vacationers to pay attention to pandemic-related journey information and different surprising emergencies. You possibly can simply find any worker in an accident and set off help efforts for his or her wellbeing.
  • Information safety: a world cybersecurity crew that helps your staff navigate knowledge threats and safety points to make sure data confidentiality, integrity, and availability.

CWT Person Opinions Testimonials

What customers like about CWT

“Handy journey reserving processes had been the principle factor. Responsive employees if needing to name to vary last-minute journey preparations.” – Tracey-Lee C., CWT overview from G2

“We’ve at all times been glad to reap the benefits of the reserving for company journey (lodge, transport, and flight) of this firm. The community could be very effectively developed worldwide. The accounts are detailed and proper. We save numerous time.” – Florian G., CWT overview from G2

What customers dislike about CWT

“When calling to ebook or change journey there was inconsistency within the degree of non-public service supplied. Some Journey Consultants had been extraordinarily useful and even knew me by identify as they acknowledged my voice over the telephone; whereas others could possibly be a bit ‘brief’. – Tracey-Lee C., CWT overview from G2

“Not at all times present the most effective value available on the market for resorts, flights, and so forth. Service ranges are very totally different in nations, poor in France, nevertheless good in Poland. They need to have stored requirements all over the place.”- Małgorzata N., CWT overview from G2


If you’re an organization that permits their staff to ebook their journeys themselves and need to use a journey system that makes enterprise journey administration extra scalable and managed, TravelPerk is value trying into.

TravelPerk is the fastest-growing enterprise journey firm on this planet and serves a world market.

General, TravelPerk comes out on prime on a number of fronts. It finds higher charges, solves issues extra effectively, and reduces the whole value of possession for companies. TravelPerk strives to offer a journey administration platform and expertise that makes enterprise journey be just right for you by providing:

  • The largest journey stock within the journey trade: It features a complete supply of lodge content material, air journey, rail choices, and automobile leases in a single place with distinctive choices that embrace SouthWest Airways, Amtrak, massive lodge chains, and much more. The system additionally provides you entry to nice pricing choices.
  • Freedom and Management: staff ebook for themselves liberating up your sources. Retains you knowledgeable of your enterprise journey prices with enterprise options like built-in journey insurance policies, approvals, and bill administration.
  • On-demand service: get help in 15 seconds with 7-star human buyer assist. One centralized level of contact through the app, web site, and telephone. Devoted, skilled brokers prepared to assist 24/7. 
  • Concierge companies: to request group bookings, Airbnb bookings, transfers, and tickets.
  • Free implementation and no charges: you solely pay while you journey. No mounted charges, no cancellation penalties, and no implementation prices.
  • FlexiPerk: All journeys are refundable with the FlexiPerk characteristic. In case your plans change, you get your a reimbursement, no questions requested. This initiative delivers an upgraded reserving degree of consolation.
  • TravelCare: incorporates a built-in journey danger administration answer to offer data on security and journey necessities with tips, and real-time updates. Offers visibility of the place vacationers on enterprise journeys are and what disruptions would possibly have an effect on their journey.
  • VAT answer: a complete answer to determine and course of all claimable VAT refunds on your journeys within the EU so it can save you as much as 20% in your journey spend.
  • GreenPerk: helps you offset all of your carbon emissions for extra sustainable journey.
  • Responsibility of care options: guarantee your touring staff are absolutely lined and get in-depth journey reporting and journey alerts. Attributable to our integration with Worldwide SOS, you may handle evacuation and auxiliary companies from a single portal.
  • Developer-friendly open-API platform: for seamless integration with the remainder of your corporation instruments and workflows, corresponding to expense consolidations, or HR administration platform. An open market lets you combine with the opposite apps with one click on for a phased roll-out.

TravelPerk is a company journey administration companion that you just’ll need to contemplate as their flexibility and adaptableness are wanted on this ever-changing world of labor and drive towards digitization. Maybe it’s best to see how this feature would finest be just right for you. Click on right here for a free demo.

SAP Concur vs CWT vs TravelPerk: Aspect-by-side comparisons

  SAP Concur CWT TravelPerk
Implementation cycle Lengthy Lengthy Brief
Buyer assist Poor Poor Wonderful
Pricing Costly Costly Price range-friendly
Journey stock Poor Reasonable Wonderful
EU-readiness Reasonable Wonderful Wonderful
Person expertise Reasonable Reasonable Wonderful
Cellular expertise Reasonable Wonderful Wonderful
Governance and management Wonderful Wonderful Wonderful
Reporting & analytics Good Wonderful Wonderful
Responsibility of Care Reasonable Wonderful Wonderful
Traveler expertise Reasonable Poor Wonderful
Rewards program Reasonable Reasonable Wonderful
Integrations Reasonable Reasonable Wonderful
Expense administration Reasonable Poor Wonderful

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